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Area Agency on Aging Staff Contacts


Name Title Email


Area of Responsibility
Doni Green Director of Aging 817-695-9193   General program questions
Ashley Biagas ADRC Benefits Specialist 817-704-5664 ADRC, Lifespan respite for caregivers of persons under age 60
Hannah Burleson RSVP Volunteer Coordinator 817-704-7389 RSVP volunteer opportunities for people age 55 and over in Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell and Wise counties
Tamara Busby Senior Case Manager 817-608-2396 Nursing home relocation
Shannon Byrd Case Manager 817-727-1260
or 817-704-5670
Hood County ADRC; care transition;
AAA referrals: Erath, Hood, Johnson, Navarro, Somervell counties
Becka Carr Regional Ombudsman 817-695-9151 Assisted living issues –
facilities in Collin, Denton, Wise counties
Mary Jane Douglas Benefits Counselor 817-695-9166 Benefits counseling
Melinda Gardner Benefits Counselor 817-695-9122 Benefits counseling
Karlotta Hannibal Regional Ombudsman 817-608-2303 Assisted living issues –
facilities in Ellis, Erath, Hood, Johnson, Kaufman, Navarro, Palo Pinto, Parker counties
Anna Harrington Case Manager/Relocation Specialist 682-433-0452 Nursing home relocation services
Jan Henning Aging Programs Supervisor - Direct Services 817-695-9197 Benefits counseling, legal assistance
Mike Hensley Aging Programs Supervisor - Contract Services 817-695-9195 Reporting, contractor issues
Patricia Lozano Vendor and Contracts Coordinator 817-695-9201 Vendor agreements, homemaker billing
Rose Manning Case Manager/Relocation Specialist 682-433-0453 Nursing home relocation services
Kim Mathis Evidence-Based Programs Specialist 940-999-1024 A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management classes
Diane McCoy Senior Administrative Assistant 817-695-9157 Data entry, programmatic report issues
Shanda Palacio Senior Accountant 817-704-2537 Reimbursement issues
Angela Powell Senior Case Manager 972-841-7642 Collin ADRC;
care transitions;
AAA referrals: Collin, Hunt, Kaufman, Rockwall counties
Delories Purvis Administrative Assistant 817-695-9171 Information, referral and assistance, benefits counseling support
Tina Rider Ombudsman Program Coordinator 817-695-9196 Nursing home issues – facilities in Denton, Erath, Hood, Johnson, Palo Pinto, Parker, Somervell Wise counties
Amy Soto Regional Ombudsman 817-704-5692 Assisted living issues – facilities in Collin, Hunt, Rockwall counties
Cathy Stump Senior Case Manager 817-608-2398 Homemaker issues; care transition;
AAA referrals: Denton, Ellis, Palo Pinto, Parker, Wise counties
Christine Tran Senior Administrative Assistant 817-695-9194 Procurement issues, referral questions
Lisa Walker
Ombudsman Program Assistant 817-695-9172 Ombudsman general information
Stephanie Willms Regional Ombudsman 817-695-9198 Nursing home issues – facilities in Collin, Ellis, Hunt, Kaufman, Navarro, Rockwall counties
Laura Wolfe Evidence-Based and Volunteer Programs Supervisor 972-978-1371 Volunteer recruitment; A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management, Stress-Busting for Family Caregivers programs;
Certified Ombudsman;
Assisted living issues in Collin County


Contact Information
Doni Green, Director of Aging
Phone: 1-800-272-3921 | Fax: 817-695-9274

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 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806